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Bravo Sling Max: A Functional Everyday Bag.

Created by ALPAKA

A feature-packed messenger-style sling bag built to carry your 13" device and more.

Latest Updates from Our Project:

Shipping Update - Mid October
over 2 years ago – Tue, Oct 19, 2021 at 10:36:33 PM

Hi All,


Hope everyone's doing well today! We have a quick update for you.


Delivery Status

Good news: the majority of backers have received their package. But there are several backers affected by delays for two reasons:

  • Ash Grey Cutproof Bravo Sling Max held in Customs. These backers will have their package released for shipping later this week. Your tracking number will remain the same. 
  • Returned package from Postal Service. These backers will have new tracking numbers for these packages. 

We have reached out personally to some of you, and we will email the remaining backers over the next few days. 

Thank you again for your patience and support. 

If you have any questions, please reach out to us at [email protected].


- ALPAKA Team

Shipping Update - October
over 2 years ago – Wed, Oct 06, 2021 at 04:09:33 AM

Hey Everyone,


We are glad that many of you have reported that you have received your pledges. For backers that are reporting issues with tracking numbers not being active, you most likely are affected by a recent customs check on your package. 

This issue mainly affects backers with the cutproof grey Bravo Sling Max. We are currently, working with our customs brokers to have these items released back to us for reshipping. Reshipping will most likely occur around the 20th of October.  We'll email you soon. Please bear with us while we reach out to you directly over the next few days. 

For other customer service issues, we will reply to your comments to resolve the issues or if you have any questions, please email us at [email protected]

Thanks again and sorry for the inconvenience caused.


- ALPAKA Team

Shipping Update [Late September]
over 2 years ago – Mon, Sep 27, 2021 at 06:24:04 PM

Hey Everyone,


Hope you've all had or are having (depending on where you are) a great weekend. 

This is an update to hopefully clear up some of the tracking questions (tracking not active yet) many of you have and it's applicable only to backers that completed their survey before the 20th of July cutoff date (about 92% of backers). 


SHIPMENT STATUS

  • Delivery for Singapore, Malaysia and Hong Kong is complete. Those who have yet to receive their package, please check your tracking number to see if there are any issues with your address or custom status. 
  • Delivery for the USA will occur over the next 2 weeks, most packages should have active tracking by this week Friday.
  • Canada shipments should be arriving at Canadian customs this week. Tracking numbers will only be active once the package clears customs and all taxes/duties are paid for. We expect tracking will start to be active by this coming week, and the majority of tracking numbers will be active around the 3rd to the 8th of October. 
  • Taiwan shipments for customers that just responded to the request for the Taiwan ID number and Chinese name will be released by the SF Express shipment for delivery this week. 
  • Japan shipments are handled by Sagawa, they will start the delivery process within Japan once they collected and handled all the taxes and duties for the packages. We expect that to be complete by the 1st of October.  
  • Australia bound shipments were shipped using airfreight, with the majority of packages arriving in Australia this weekend from our Hong Kong transit point. Your tracking numbers will be active once the Australian Post clears the package for delivery. 
  • UK, France and Germany tracking will be active once the packages arrive in the respective countries (UK, France or Germany), and clears customs for delivery.
  • Rest of World - due to the high volume of shipments that are moving through various transit seaports and airports, there will be some delays with tracking number updates. We expect tracking for most packages to be active within the next 10 days or so.

For those that completed their survey after the cutoff date mentioned above, we're planning on shipping your rewards before the end of October. There will be an update regarding this when the time comes. If you haven't completed your Backerkit survey, please go to bravo-sling-max.backerkit.com


If you have any questions, please email us at [email protected]. Thank you!


All the best and stay safe,

ALPAKA Team

Shipping Update - 18th September
over 2 years ago – Sun, Sep 19, 2021 at 01:17:22 AM

Hi Everyone,


We have a quick update regarding shipping for you:

This update relates to backers that completed their Backerkit survey in time before the cutoff date mentioned in previous updates (the vast majority of you did). If you completed the survey after the cutoff date, your package will be shipped in about a month from now. If you haven't yet completed it, please go to bravo-sling-max.backerkit.com and enter the email you used for this campaign. 

So far, we've uploaded about 2200 tracking numbers into the Backerkit System, and there are close to another 1200 that will be loaded into Backerkit between today and tomorrow. So if you haven't received your tracking number yet, you will soon. 

Our initial plan to use the automated tracking number upload system did not go as planned, so it took much longer than we initially thought when we switched to manual upload. 

The current status on shipping is as follows:

USA

Tracking numbers have been sent. Your tracking numbers will be active once the freight arrives in various US ports. Freight from our factory to the US is invisible to backers. Don't worry if your tracking number shows as invalid since the tracking number given to you will be live once packages get scanned in once it lands in the US. The delivery time frame is still within the initially stated times. 


Canada, EU, and UK 

Tracking numbers will be uploaded in 24-48 hours. These regions have tax pre-paid freight to the destination country. The tracking number given to you is the tracking for the destination portion of the shipment. If it was shipped by China Post, then the tracking number will be active once customs in the destination country approves the reported value that we have given to them, and charged the appropriate taxes.


Australia

Tracking numbers sent. The tracking numbers are active once the package lands in Australian airports, and gets scanned in by Australia Post


Malaysia and Singapore

The package should be delivered to your doorstep starting at the end of next week. 


Hong Kong 

Delivery is now complete. 


Taiwan

SF - Express has requested that we provide your name in Chinese and your personal ID number. Please email us at [email protected] with that info so we can get your package cleared with customs. 


Japan 

Tracking numbers sent. Sagawa has cleared customs of all the packages. The packages will be leaving airports for Japan after the Hong Kong public holiday next week. 


Rest of World

Tracking numbers will be uploaded in 24-48 hours. Delivery timeframes are still within the stated time from the last update. 


We appreciate your patience as we complete the final leg of this journey. We are so close to the finish line! If you have any questions, please email us at [email protected]. Messages sent via Kickstarter will be answered in a much slower fashion than if you email us at the address above. Unfortunately, Kickstarter doesn't allow customer service teams to have access to messages.


Stay safe,

ALPAKA Team

Shipping Update - September
over 2 years ago – Mon, Sep 06, 2021 at 05:42:21 PM

Hey Everyone,


We're excited to say that we are ready to ship out the Kickstarter rewards starting next week! Shipping will be divided into 3 batches. 

QC completed on all the bags

Batch 1 - USA and Canada

This shipment will be our largest shipment batch, with nearly 1300 backers from this group. Fulfilment will be handled by a third-party shipping company, which will sort, package and label all the packages. This should take about 3 to 5 days to complete. We will need another 2 to 4 days to upload tracking numbers.

Fulfilment for this group will occur between September 6th to September 10th

Shipping time for the USA is about 2 to 3 weeks on average for most metropolitan areas, with the more remote areas taking around 1 week longer. 

Shipping time for Canada is about 3 to 3.5 weeks at the moment. 


Batch 2 - Singapore, Malaysia, Taiwan, Hong Kong and South Korea 

This batch is going to be done directly from the factory using either SF Express or Direct Line services. Shipping will start on the 10th of September, and delivery is around 2 to 10 days depending on the services used. We will upload the tracking numbers from the 12th to the 14th of September. 


Batch 3 - EU, UK and rest of the world

Most of these packages are being sent using parcel postal services. Fulfilment will be handled by third-party companies starting from the 10th of September, and finishing on the 14th of September. We will upload the tracking from the 14th to the 16th of September. 


We're almost at the finish line! Thanks again to all of you for being such great backers. 

If you haven't completed your Backerkit survey, please go to https://bravo-sling-max.backerkit.com/ to complete it. 

If you have any questions, please email us at [email protected]. 


- ALPAKA Team